John
Hill

Advancing the Field of Digital Innovation

PartnerCIO

John-hill

Leadership Roles

  • Chief Digital Information Officer – MSC Industrial Supply
  • Chief Digital & Information OfficerCarhartt
  • Chief Information Officer and Vice President, Business Transformation Workplace Safety and Insurance Board of the Province of Ontario, Canada
  • Vice President, Solution Delivery – W.W. Grainger
  • Vice President and Global Head, Informatics Services – Roche Holding AG

John is an award-winning Chief Information Officer who has led large scale digital transformations in three different industries designed to spark revenue growth, improve efficiency, and increase customer satisfaction. His impressive career is marked by his executive level expertise in both technology and business roles.  He has a strong track record of driving process improvement, cloud migrations, and application development. His proven ability to craft a new technology roadmap and network architecture has propelled the successful launch of robust ecommerce platforms. He has used his in-depth experience in Lean and Agile to strengthened throughput, quality, and cost-effective delivery in public and private company settings. His industry credentials span retail, distribution, manufacturing, insurance, automotive, and pharmaceutical/biotechnology. A military veteran and graduate of the USAF Academy, his profile is marked by exemplary leadership and strategic vision.

As a CIO, John is a consensus builder and problem solver who thrives in challenging environments. He presents strong technology knowledge matched by solid business acumen. Advanced analytics and data science have been key components of his digital transformation programs. John excels when faced with a turnaround or disparate systems as crafts a roadmap to reengineer failing processes and platforms. He is a specialist in ecommerce matters, process improvement, and Lean-Agile methodologies. As a P&L leader, John has developed new revenue sources and product offerings. He also has experience managing account, merchandise, assortment, and supply chain planning.  His career journey includes living and working in the U.S., Switzerland, Germany, and Canada.

John attended the United States Air Force Academy and graduated with a Bachelor of Science in Economics, then held contract and procurement roles during his USAF service. He continued is education at the University System of Maryland where he earned a Master of Arts in Management & Public Administration from member institution Bowie State University. His academic pursuits culminated with completion of a Doctor of Business Administration from Florida Institute of Technology. His dissertation focused on organizational digital agility and its impact on digital transformation efforts, a reflection of his deep commitment to advancing the field of digital innovation. John was named as Inspire CIO’s first Michigan CIO of the Year (Global Category) and CIO 100 among several honors.